Senior Customer Success Manager at Prismic
Prismic is Hiring
Job Info:
- Company Prismic
- Position Senior Customer Success Manager
- Location Europe
- Source Empllo
- Published April 02, 2026
- Category Customer
- Type Full-Time
- Experience Senior
Job Description
📋 Description
- Own and manage a portfolio of high-value clients
- Build mid- to long-term expansion strategies
- Lead the sales cycle from opportunity to closing
- Engage with C-level stakeholders to build trusted relationships
- Travel once per quarter within Europe to strengthen relationships
🎯 Requirements
- 6+ years in Senior CSM or related roles with cross-sell focus
- Experience in fast-growing firms (Series A/B/C) with expansion quotas
- Proven ability to build pipeline and close deals within existing accounts
- Growth across markets and enterprise accounts with multi-threaded outreach
- Industry knowledge: digital experience, e-commerce, CMS; work with dev teams
- Bonus: French fluency; HubSpot CRM familiarity; CMS tools
🎁 Benefits
- Hybrid role across Europe
- Latest MacBook provided
- Home office setup budget
- English classes for all levels
- Online and onsite yoga classes
- Paris office visits and yearly gatherings