Senior Driver Operations Manager at Lalamove

📋 Description

• Driver acquisition & onboarding: maintain healthy driver supply.
• Community & retention: lead driver communications, training and engagement in PH.
• Operations standards: develop and enforce SOPs and policies.
• Performance: track team efficiency and service quality; drive improvements.
• Team management: hire, onboard, and train driver ops managers and associates.
• Process improvement: identify and enforce SOPs to manage supply teams.

🎯 Requirements

• Leadership to manage a large, diverse driver community.
• Strong prioritization and structured multitasking.
• Integrity to make best decisions and stand firm.
• Data-driven with strong communication.
• 8+ years in operational/leadership, logistics/e-commerce.
• Team mgmt: 3+ direct reports; cross-functional projects; English; PITX.