Recruiter at SugarCRM
Job Description
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Where You Fit In:
At SugarCRM, we’re redefining how businesses build meaningful customer relationships—and that starts with hiring exceptional talent. Our Talent Acquisition team plays a critical role in shaping the future of our organization by delivering a high-impact, high-touch hiring experience across global teams.
We’re looking for a driven, proactive Recruiter who thrives in a fast-paced environment and brings both enthusiasm and urgency to every search. If you enjoy owning the hiring process end-to-end, partnering closely with stakeholders, and making things happen, this is your opportunity to make a visible impact.
This role is based in our Solihull office with a hybrid schedule (3 days onsite)—ideal for someone who values collaboration, energy, and being close to the business.
Impact You Will Make:
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Own full-cycle recruiting across key functions (Sales, Marketing, G&A, and beyond), from intake through offer and close
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Drive momentum and urgency in every search keeping processes moving, stakeholders aligned, and candidates engaged
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Build strong talent pipelines using creative sourcing strategies and market insights
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Partner closely with hiring managers to understand business needs and shape effective hiring strategies
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Deliver an exceptional candidate experience that reflects SugarCRM’s values and brand
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Act as a trusted advisor to the business—bringing ideas, challenging assumptions, and improving hiring outcomes
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Keep systems and data clean by maintaining accurate records in our ATS (Lever)
What You Will Bring
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5+ years of recruiting experience, ideally within a corporate/in-house environment
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Proven ability to manage multiple roles with pace, ownership, and accountability
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A proactive, “make it happen” mindset, you don’t wait for direction, you create momentum
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Strong stakeholder management skills with the ability to influence and push processes forward
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Experience working in fast-growing or mid-sized companies (a plus)
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High adaptability, you’re comfortable navigating change and competing priorities
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A strong sense of urgency, curiosity, and enthusiasm for finding great talent
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Professionalism and discretion when handling confidential information
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