Remote customer service representative at Rooted Talent Solutions

Overview:

We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who enjoy helping others, have strong communication skills, and want the flexibility of working from home.

Responsibilities:

• Handle inbound customer calls, chats, and/or emails in a professional manner.
• Assist customers with inquiries, troubleshooting, and order support.
• Follow company protocols for documentation and data entry.
• Maintain a high level of accuracy and attention to detail.
• Provide timely, courteous, and effective customer support.

Requirements:

• Must be 18 or older.
• Strong verbal and written communication skills.
• Reliable computer, internet connection, and headset.
• Ability to work scheduled shifts consistently.
• Self-motivated and organized.

Preferred (Not Required):

• Prior customer service, call center, or remote work experience.
• Bilingual skills.

Benefits:

• Flexible work-from-home opportunity.
• Training provided.
• Potential for advancement into additional roles within the company.

Compensation:

Pay is based on hours worked and client project assigned. Details discussed during the interview process.