Telecom Sector | PHP Application Support at Devoteam

We're looking for a detail-oriented and analytical PHP Application Support professional to join our telecommunications organization in Lisboa, Portugal. In this role, you will provide comprehensive technical support for PHP-based applications, ensuring optimal performance and reliability across our telecom infrastructure. You will work closely with development teams and end-users to diagnose, troubleshoot, and resolve application issues efficiently and systematically.

• Analyze existing tools, applications, and scripts to produce clear and structured technical documentation.

• Document architecture, integrations, data flows, dependencies, operational procedures, and configuration requirements.

• Produce runbooks, support guides, and knowledge transfer materials.

• Work closely with engineering teams in Greece and VNO to gather, validate, and refine technical information.

• Ensure documentation complies with internal standards and is ready for delivery to centralized platform teams.

• Provide daily support for current tools during the transition period.

• Perform troubleshooting, bug fixes, and minor enhancements as required.

• Maintain and adjust Apache configurations and web server behaviors.

• Support API configuration, endpoints, and HTTP method management.

• Execute shell commands for operational tasks, health checks, log analysis, and routine maintenance.

• Investigate and resolve issues across the entire stack: PHP, JavaScript, MySQL, Apache, and shell scripts.

• Degree in Computer Science or similar.

• Advanced PHP (Core requirement – legacy tools rely heavily on PHP).

• Strong knowledge of JavaScript (client-side behavior and dynamic components).

• Experience with HTTP methods (GET, POST, PUT, DELETE) and the interaction between web servers and browsers.

• Understanding of how APIs are built, configured, authenticated, and consumed.

• Proficiency in Linux shell commands (diagnostics, basic scripting, permissions, log analysis).

• Working knowledge of Apache HTTP Server.

• Experience with MySQL (administration, queries, performance concepts, and data structures).

• Ability to understand and document IT architectures, system diagrams, and platform interactions.

• Knowledge of migration patterns or transitioning legacy systems to centralized platforms (valued).

• Fluency in English (written and spoken).

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.