Customer Service Representative at Action

📋 Description

• Be the voice of Action Garage Doors across phone, email, and chat.
• Deliver top-notch service with a positive, empathetic, and professional approach.
• Handle a high volume of calls with confidence and efficiency.
• Work across email, chat, and phone to solve problems and provide updates.
• Think on your feet, research solutions, and provide friendly responses.
• Keep accurate records of customer interactions and transactions.

🎯 Requirements

• 1+ year in a customer service role (bonus points if in home services or tech!)
• Excellent communication and active listening skills.
• Strong organization, time management, and multitasking abilities.
• Friendly, adaptable, and calm under pressure.
• Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).
• A team player who’s excited about growth and making a real impact.

🎁 Benefits

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• Be part of a world-class family of brands investing in training
• Growth focus creates opportunities to take on more responsibilities