Benefits Specialist at Monzo
Job Description
đ Weâre on a mission to make money work for everyone.
Weâre waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ď¸
London/Cardiff/UK Remote | đ°ÂŁ46300 - ÂŁ62700 + Benefits â¨
This is a 12 month fixed term contract position.
âOur People team
The People Collective is looking for someone who is passionate about supporting a Reward function that is engaging, scalable, and most importantly, equitable. The Reward Squad covers a lot of ground - from share options to compensation to reward governance and everything in between. Weâre looking for someone who enjoys dotting the iâs and crossing the tâs but never loses sight of the fact that at the heart of everything we do is our people.
đYouâll play a key role by...
Weâre looking for a Benefits Specialist to support Monzoâs global benefits and pension programmes, including in the UK.
Reporting to the Head of Benefits youâll be empowered to contribute towards the success of the company by supporting Monzonaut benefits in the UK and globally. Youâll also be engaging with other teams across not only the People Collective, but Monzo-wide to make sure weâre listening to and supporting our Monzonauts as best as we can.
This is an exciting opportunity to help Monzo fulfill its mission to make money work for everyone. If youâre excited to be part of our adventure weâd love to hear from you!
Key responsibilities
- Day-to-day benefits and leave policies administration and management
- Managing the end-to-end renewal process
- Establishing and implementing new benefits programmes
- Ensuring that our benefits programmes are compliant, in line with Monzoâs global benefitâs strategy, and supports our business goals
- Liaising with our external benefits broker and vendors, ensuring that our providers are providing a good service
- Work closely with stakeholders including Procurement and Third Party Risk teams to onboard suppliers, Tax team to ensure compliance, and People Operations to design seamless processes
- Responding to benefits queries, escalations and supporting Monzonauts
- Working closely with teams across the People Collective, including Payroll and People Operations
- Analysis of benefits data
- Monzonaut education, communication and engagement
đ¤ŠWeâd love to hear from you ifâŚ
- You have experience in administering and managing UK benefits
- You have experience in ensuring that benefits programmes are compliant and meet legislative requirements
- You have strong knowledge of employee benefits trends
- You have excellent project management and organisational skills
- Youâre independent, yet enjoy cross team collaboration
- You prioritise high impact work, but never neglect the details
- Youâre adaptable, flexible and are comfortable working in a fast paced environment
Not ticking every box? Thatâs totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, weâre dedicated to creating a diverse and welcoming team. If youâre passionate about this role and keen to learn and grow with us, we encourage you to applyâ even if you donât have everything thats listed just yet. Drop us your application, weâd love to hear from you!
đ Whatâs in it for you
đ° ÂŁ46300 - ÂŁ62700
â° We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
đ ÂŁ1,000 learning budget each year to use on books, training courses and conferences.
đĄ We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
â Plus lots more! Read our full list of benefits.
đ The application journey has 3 key steps
- Recruiter Call
- Initial Call with Hiring Manager
- Two loop stages
- Role Specific interview
- Behavioral interview
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
#LI-DH1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ
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