Software Engineer, User Operations at Cursor

📋 Description

• Develop AI-powered systems to synthesize customer signals at scale
• Build dashboards and pipelines for real-time bug visibility
• Create intelligent bug intake and triage systems
• Integrate tools across ticketing, payments, CRM, and data warehouse
• Partner with domain experts to ship internal solutions
• Close the loop between customer experience and product

🎯 Requirements

• Cross-functional delivery of technical projects
• Building internal tools, developer platforms, or ops infra
• Full-stack ownership from database to UI
• Data pipelines, ETL, and analytics tooling
• Deep Cursor product knowledge and AI workflows
• Integrations with ticketing, payments, and CRMs
• Ownership mindset and bias for action
• Self-starter with curiosity and creativity