Manager, Strategic Accounts at MINDBODY

Set strategy for Strategic Accounts; own revenue and retention goals
Build and lead programs to improve account health, adoption, and growth
Lead solution development addressing customer needs with internal partners
Grow profitable sales by aligning to customer outcomes and objectives
Proactively assess, clarify, and validate customer needs through ongoing engagement
Strengthen executive relationships and elevate Mindbody as a trusted partner

5+ years owning Enterprise/Strategic accounts incl. retention & growth
3+ years people leadership experience, ideally supporting large/complex accounts
Strong analytical skills and business judgment in fast-paced environments
Proven ability to balance strategic planning with hands-on execution and day-to-day priorities
Experience building strong relationships with senior leaders, entrepreneurs, studio owners
Ability to think analytically and apply learnings to complex client situations
Track record of evaluating and developing talent, building a high-performing team culture
Comfort with web technologies, CRM, and sales enablement tools; SaaS experience strongly preferred