Mid-Market Account Manager at MINDBODY

📋 Description

• Own the mid-market wellness brands' commercial relationship; focus on retention.
• Build executive relationships and drive retention and revenue.
• Collaborate with onboarding, product enablement, and technical teams to deliver value.
• Develop strategic account plans to drive expansion and adoption.
• Lead renewal and upsell negotiations for long-term commitments.
• Monitor account health and forecast retention and expansion.

🎯 Requirements

• 2-3+ years in account management or strategic sales with retention experience.
• Proven success managing complex SaaS or tech-enabled accounts.
• Ability to lead executive-level relationships and influence decisions.
• Strong commercial acumen with contract negotiation and forecasting.
• Experience collaborating cross-functionally.
• Data-driven mindset for retention and growth decisions.

🎁 Benefits

• Equal opportunity employer; diverse and inclusive culture.