Operations Manager at CheckAlt

📋 Description

• Own daily data entry and processing to ensure accuracy and timeliness
• Oversee workload distribution and capacity planning via Team Leads
• Monitor workflow, productivity, and service levels; flag risks
• Escalate processing issues; drive corrective actions
• Bridge frontline execution with strategic oversight

🎯 Requirements

• High school diploma or equivalent; degree preferred
• 8+ years in lockbox, payment processing, or ops
• Experience leading teams in high-volume, deadline-driven ops
• Strong knowledge of payment processing, checks, remittances
• Proficiency with payment systems, reporting tools, MS Office