Senior Technical Writer at Ridgeline

📋 Description

• Create clear product docs: user guides, API docs, UI text, and in-app guidance.
• Collaborate with product, engineering, and design to clarify new features.
• Develop content with structured authoring, DITA, and XML-based frameworks.
• Improve content clarity, consistency, reuse, and discoverability.
• Support content migration and scalable documentation processes.
• Apply standards and style guides; drive ongoing content improvements.

🎯 Requirements

• 5+ years creating SaaS/enterprise product docs.
• Experience on dedicated software docs or content design team.
• Strong writing/editing; explain complex concepts clearly.
• UI text and user-facing content for software apps.
• Expert in topic-based authoring, DITA, and XML; CCMS like Heretto.
• API docs tools (Swagger, Postman) and REST APIs.

🎁 Benefits

• Stock options under our Company Stock Plan.
• Unlimited vacation and wellness/educational reimbursements.
• Zero-cost employee health insurance plans.
• Careers page with a full perks overview.
• Competitive compensation and benefits package.