Order Management Specialist with Dutch and French

Our client is Xerox, a US business globally recognised, providing print and digital document solutions across more than 160 countries.

They are currently looking for a new team member to join their Order-to-Cash (OTC / O2C) team in Barcelona, within the finance operations department, as a Order Management Specialist - BeNeLux Market.

Your Day-to-Day Responsibilities

Manage workflow efficiently to meet targets and service standards

Process orders and returns accurately and on time, maintaining a high level of precision

Check orders for completeness, correct pricing, and required details before processing

Update customer information, order notes, and billing / shipping data in the system

Act as the main point of contact for order-related inquiries

Ensure high-quality order handling and contribute to efficient operational flow

Follow company policies and ethical guidelines consistently

Support the implementation and maintenance of automated order processes

What You’ll Bring to the Table

Experience in order management, order entry, or customer service

Strong attention to detail and focus on accuracy and quality

Solid communication skills and ability to manage multiple tasks effectively

Fluency in Dutch, French, and English, both written and spoken

Goal-oriented mindset with motivation to achieve targets

Ability to work independently and take initiative when required

Adaptability and comfort working in a fast-paced, changing environment

Experience with SAP or other CRM/ERP systems

Self-motivated, proactive attitude with eagerness to learn and grow

Confidence using computer systems and standard business software

What's on offer

Competitive salary with performance-based bonus (OTE €31,500 gross per year)

Fully remote position with quarterly on-site meetings in Barcelona city centre

Flexible working hours to support a healthy work–life balance

Friendly and supportive work environment

Opportunity to gain experience in an international team

Career development within a global market leader with over 100 years of history

Life and accident insurance

Relocation package for candidates moving from abroad

Additional benefits and perks