Sr. Customer Solutions Engineer at FORT Robotics

📋 Description

• Lead strategic customer engagements and own integration of E-Stop and remote-control into AGVs/AMRs.
• Travel up to 25% to drive design and troubleshoot integration.
• Lead integration design reviews and architecture discussions with senior customer engineers.
• Primary escalation point for complex issues; diagnose, resolve, and document.
• Define CAN bus topology, wiring schematics, and API-based integration across platforms.
• Champion functional safety principles for safety-rated designs; safety compliance expert.

🎯 Requirements

• 4+ years in systems engineering, field applications, or technical integration in robotics/automation.
• Proven track record leading complex customer integrations from kickoff to deployment.
• Operate as a senior technical authority—own outcomes.
• Experience influencing cross-functional teams without direct authority.
• CAN bus, API integration, and ISO 13849/IEC 61508 basics.
• Travel up to 30%, including international travel.