Professional Services Manager at InterPayments

📋 Description

• Be the voice of the customer across InterPayments.
• Drive onboarding, project mgmt, and go-live with partners.
• Serve as a consultant for internal/external sales teams.
• Translate business needs to guide cross-functional teams.
• Train customers and escalate issues to improve product.
• Coordinate multiple teams to hit go-live dates.

🎯 Requirements

• 8+ years SaaS project mgmt, sales engineering, or implementation mgmt.
• Hands-on with integrations: API, logs, data analysis (SQL/Python a plus).
• Payments domain experience: processing, surcharging, compliance basics.
• Proven cross-functional stakeholder management with internal/external partners.
• ERP/integration familiarity and partner ecosystem processes.
• Bachelor’s degree in CS/IT/Business.

🎁 Benefits

• Remote work with US-based team.
• Growth-oriented, customer-first culture.
• Travel up to 10% for events.
• Mentorship and career development opportunities.