Strategic Account Manager at Upside

📋 Description

• Onboard retailers and manage accounts long-term
• Improve retention with platform education and data-driven decks
• Identify and close expansion opportunities and renewals
• Predict/address churn risk before it happens
• Lead monthly retailer account reviews and build reports
• Maintain account health across mid-market and enterprise clients

🎯 Requirements

• 10+ years client-facing, 7+ years enterprise tech
• Bachelor's degree required
• Proven retention/growth results
• Public speaking to diverse audiences
• Strong analytical skills with data-driven storytelling
• Travel up to 20%

🎁 Benefits

• Medical, dental, and vision coverage from Day 1
• Equity (ISOs)
• 401(k) program
• Family planning and paid parental leave
• Flexible work environment
• Learning and Development stipend