Customer Success Analyst (Finance) at Prisma

📋 Description

• Member of Prisma's Global Customer Success Team; deliver world-class customer experience.
• Support adoption of Prisma's financial suite; identify efficiencies.
• Guide customers on functionality; respond to inquiries; troubleshoot issues.
• Collaborate cross-functionally on product roadmap and workflow improvements.

🎯 Requirements

• 2+ years in a customer-facing role; ad tech or SaaS a plus.
• Experience working with international teams or stakeholders.
• Advanced English skills; strong written and verbal communication.
• Educational or professional experience in accounting, finance or related.
• Proficient in MS Office; Zendesk, Jira, Salesforce a plus.
• Excellent organization and time-management; ability to plan and communicate.

🎁 Benefits

• Unlimited Vacations.
• Monthly Inflation updates.
• Lunch Credit.
• OSDE 410 medical insurance.
• English lessons.
• Hybrid & flexible working model - Parque Chas offices.