Driver Operations Associate - Onboarding at Lalamove

📋 Description

• Call out assigned driver leads to assist and follow-up on driver applications
• Upsell benefits of joining as a partner-driver to meet targets
• Validate driver applications per documented approval criteria
• Verify submitted documents and record findings promptly
• Adhoc tasks to hit targets and complete tasks

🎯 Requirements

• Customer service pro to assist partner riders with applications
• Bachelor's degree preferred
• Strong data skills with Excel and Google Sheets
• Proficient in Google Workspace (Docs/Sheets/Slides/Forms)
• Proficient in data handling and analysis
• Strong communication and attention to detail