This job was posted more than 45 days ago 🕒
Zaelot is hiring
UX Design Manager
- 8+ years of experience in UX Design, Product Design, Digital Experience, or Customer Experience.
- Deep expertise in email design, CRM platforms, lifecycle communications, and customer messaging strategies.
- Proven experience designing and optimizing customer communication programs and marketing experiences.
- Strong understanding of UX principles, customer journeys, information architecture, and content strategy.
- Advance proficiency in Figma for UX design, wireframing, and prototyping.
- Excellent communication, presentation, and stakeholder management skills.
- UX expert with extensive experience in email, CRM, and customer communications design.
- Strong understanding of messaging strategy, customer journeys, and lifecycle marketing.
- Comfortable leading both communication-focused initiatives and broader digital product experiences.
- Skilled at designing executive-level presentations and translating complex concepts into compelling visual stories.
- Thrives in highly collaborative environments and can influence stakeholders across multiple disciplines.
- Brings a strategic mindset with a passion for improving customer experiences through thoughtful design and communication.