Corporate Launch Specialist at ClassPass

📋 Description

• Lead onboarding of corporate accounts to drive adoption.
• Communicate value, demo enrollment, and maximize subscriber acquisition post-launch.
• Troubleshoot partner issues in the first 90 days; escalate bugs and capture feedback.
• Build partner relationships and manage handoffs at 90 days.
• Lead launch activities: webinars, partner communications, and enrollment enablement.
• Drive subscriber growth by meeting engagement targets and milestones.

🎯 Requirements

• Minimum 1 year in a customer/client-facing role.
• Detail-oriented with ability to manage multiple projects.
• Excellent organizational, communication, and time-management skills.
• Team player comfortable in a fast-changing startup.
• Strong technical aptitude; quick learner of new systems.
• Growth mindset with proactive process improvement.