Retail Customer Service Manager at Entain plc

📋 Description

• Deliver outstanding customer service
• Take bets on different sports and events
• Process customer transactions including cash handling
• Help demonstrate our products and betting terminals to customers
• Handle customer complaints with empathy and problem-solving skills
• Work towards defined targets

🎯 Requirements

• You must be 18 years of age or over
• Previous work in a customer-facing setting
• Confidence working with customers in person
• Familiarity with cash handling and payment transactions

🎁 Benefits

• Optional overtime subject to availability
• Pension Scheme and annual ShareSave
• Discounts with hundreds of retailers
• Healthcare and wellbeing support
• Development opportunities