Subject Matter Expert – Retail Trade & Store Operations (English/Korean) – Remote at LILT AI

📋 Description

• Design realistic Retail Trade scenarios in Korean or English grounded in Korean ops contexts
• Adapt evaluation rubrics for operational problem-solving and compliance
• Review AI and human responses for accuracy and customer service quality
• Contribute to gold-standard solutions across Korean retail, pharmacy, and ops

🎯 Requirements

• Native-level Korean with strong professional English proficiency
• 5+ years in Retail, Store Ops, Pharmacy Ops, or Loss Prevention
• Background in Retail Sales Supervision, Store/Ops Mgmt, or Fraud Investigation
• Strong understanding of customer service workflows and Korean retail environments

🎁 Benefits

• Flexible schedule as an independent contractor
• Competitive rates with prompt payments
• Work on cutting-edge AI and language tech
• Be part of a global linguist community