Field Implementation Manager at Numa
Job Description
📋 Description
- Lead onsite go-lives and ensure smooth, successful launches
- Train dealership staff across roles with clear, hands-on, and engaging sessions
- Partner with dealership leaders to highlight the long-term business value of Numa
- Document launch outcomes and transition accounts to our Performance Architect team
- Share field insights with Sales, Product, and Customer Success to improve onboarding and customer
- Travel onsite to dealerships regularly to drive engagement and adoption
🎯 Requirements
- 1+ years of customer-facing experience in training, onboarding, service, or support
- Strong communication and presentation skills, with the ability to command a room and adapt to any
- Tech-savvy, with the ability to quickly learn new systems and tools
- High emotional intelligence, with the ability to build trust quickly in fast-paced environments
- Excitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)
🎁 Benefits
- Base Salary: $78,000 USD
- Equity Package
- Flexible PTO
- Health, dental, and vision benefits
- 401(k) plan
