Enrollment Advisor at Boundless Learning
Job Description
📋 Description
- Consistently achieves daily targets pertaining to call volume, customer service time, initial
- Achieves term enrollment targets assigned per program.
- Meet the Call/SMS/Email Quality Score as communicated by enrollment leadership
- Consistently participate in 1:1 coaching interactions with direct line manager while being
- Effectively communicate with prospective students via call campaigns, SMS, chat and emails
- Build and manage a mature, active pipeline of leads
🎯 Requirements
- 4-year degree from an accredited institution and/or appropriate combination of education and
- Experience within a sales-focused distributed contact center, inside sales, and/or customer service
- General knowledge of college admissions and recruitment is preferred
- Exemplary verbal and written communication skills
- The ability to multi-task and work well under pressure with tight timelines
- Proficient in MS Office
