Tecnico Backfill - Freelancer at Everience
Job Description
📋 Description
- Substitution and coverage of senior technicians during planned absences
- Handling and management of second-level tickets
- Troubleshooting hardware, software, and connectivity issues
- Installation, configuration, and maintenance of workstations
- User support on Windows operating systems and Microsoft 365 applications
- User account management and main activities on Active Directory
🎯 Requirements
- At least 2 years of experience in Help Desk / IT Support
- Good knowledge of Windows environments
- Knowledge of Microsoft 365 and Active Directory
- Hardware and software troubleshooting skills
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Familiarity with ticketing tools
More Current Jobs at Everience
Apply to other open positions at Everience
