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Freshworks is hiring

Senior Staff Engineer - Systems

📋 Description

  • Define and own the platform architecture roadmap for your domain, including the target state and a
  • Design scalable, secure, and cost-efficient architectures supporting high-throughput, low-latency
  • Establish architecture standards, design principles, decision records, and review practices.
  • Evaluate emerging technologies and own build-versus-buy decisions with measurable outcomes.
  • Architect and build cloud-native services and APIs that scale with global growth.
  • Design service decomposition, API contracts, messaging and event-driven flows, caching strategies

🎯 Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related
  • 14+ years of experience in software engineering, platform engineering, or systems architecture
  • Expert-level backend engineering in Java, Python, Go, or equivalent — currently hands-on.
  • Proven experience designing and operating enterprise-scale, multi-tenant SaaS platforms, with real
  • Strong understanding of distributed systems fundamentals: consistency and idempotency, retries and
  • Demonstrated ownership of large-scale migrations or modernization initiatives with measurable