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Alchemy is hiring

Customer Product Engineer, EMEA

📋 Description

  • Provide hands on technical support within the Account Abstraction product vertical
  • Deliver a stellar customer experience
  • Scale support through internal tooling and runbooks as well as contribute to devX improvements
  • Understand customer needs and how to meet unique challenges and goals
  • Determine gaps and new features we should build to iterate and improve our offering, partnering
  • Be the voice of the customers

🎯 Requirements

  • 1+ years of experience in a software development role
  • Technical degree
  • Experience and interest in Account Abstraction / Wallet Services
  • Strong analytical skills
  • Ability to understand and troubleshoot complex technical issues
  • Strong communication skills with internal and external stakeholders

🎁 Benefits

  • Private Health Insurance
  • Gym Reimbursement
  • Commuter Benefits
  • Flexible Time Off
  • In-Office Group Meals
  • Learning & Development Stipend