Junior Entry Writer - U.S. (100% Remote)

Major duties and responsibilities include:

• Process and submit customs entries accurately and in a timely manner.
• Review documentation for completeness and compliance with US Customs regulations.
• Communicate with clients, carriers, and brokers to resolve issues and facilitate timely shipment clearance.
• Maintain up-to-date records in internal systems and client databases.
• Help identify process improvements to manage volume efficiently.
• Provide administrative support and assist with additional operational tasks as needed.
• Coordinate and file required documentation for Partner Government Agencies (PGAs), including the FDA, to ensure regulatory compliance and timely clearance.

Qualifications:

• 2+ years of experience in customs brokerage, logistics, or ecommerce operations (preferred).
• Familiarity with US Customs procedures and entry types (e.g., Section 321, informal, formal entries).
• Strong attention to detail and high data accuracy.
• Excellent written and verbal communication skills.
• Proven ability to prioritize and manage competing deadlines in a remote setting.
• Tech-savvy, comfortable using brokerage or logistics platforms and Excel/Google Sheets.

Skills:

• Strong verbal and written communication skills; ability to communicate effectively with clients, customs authorities, and other stakeholders.
• Proficiency in English is required; knowledge of Spanish is considered an asset.
• Exceptional problem-solving skills and ability to work well under pressure.
• Excellent interpersonal and customer service skills.
• Strong organizational skills, flexibility, and reliability.
• Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.
• Must be a team player - like seriously, prove it.

At BorderBuddy we offer our staff a relaxed work atmosphere, a supportive work environment as well as a competitive compensation package (health & dental benefits, RRSP contribution, tuition reimbursement programs, professional training, and paid time off).  

BorderBuddy is an excellent place to develop your career. As part of the A&A Group of Companies, you will be joining a growing organization investing heavily in both brokerage excellence and the future of trade technology.

Working Conditions:

Our standard work schedule is 40 hours per week, as follows: 

• Monday/Tuesday: Off
• Wednesday to Friday: To be confirmed, with a 30-minute unpaid meal break
• Saturday and Sunday: TBC 

Because our business operates around the clock, 24/7/365, you may be required to work additional hours, and overtime, as needed. 

100% remote role (you will be provided with all the IT equipment required to successfully complete your tasks), candidates must reside and work from within the United States.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.