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NielsenIQ is hiring

Panel Support Specialist (Data Management Chinese Speaker)

📋 Description

  • Develop and implement strategies to diversify channel recruitment sources to reach out to wider
  • Effectively address queries and concerns from panel members through email and other communication
  • Write and edit high-quality content for various communication channels, including monthly
  • Create and/or manage a content calendar to ensure a consistent flow of content and communications
  • Conduct panel member database maintenance and quality control validations from time to time
  • Work closely with cross-functional teams within the organization, such as market researchers, data

🎯 Requirements

  • Bachelor's degree in Communications, English, Marketing, or a related field
  • Excellent written and verbal communication skills in English
  • Previous experience in content creation, copywriting, or content marketing is a plus
  • Strong interpersonal skills and a passion for member engagement
  • A people-person, comfortable engage with people as well as to liaise over phone call
  • Familiarity with market research, consumer panels, project management is advantageous

🎁 Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)