Pennylane is hiring
Lead Fraud & AML Ops
📋 Description
- Own end-to-end first-line transaction monitoring and fraud operations for business customers
- Translate AML/CFT and fraud policies into operational procedures, decision trees and analyst
- Review complex or high-risk alerts within the first-line mandate, oversee post-onboarding fraud
- Implement the QA and reporting framework, monitor operational and risk indicators, and support
- Recruit, onboard and lead the transaction monitoring and fraud analyst team, combining hands-on
- Establish the team's performance and capacity framework, covering SLAs, productivity, quality
🎯 Requirements
- Significant experience in transaction monitoring, fraud or broader financial-crime operations
- Proven experience leading and developing an operational team responsible for alert queues or
- Strong understanding of first-line alert handling: triage, investigation, typology, escalation, and
- Good working knowledge of French and European AML/CFT expectations, including ACPR and TRACFIN
- Experience working with Product or Tech on workflow or tooling changes.
- Sound judgement on what to automate, what to sample and what to escalate.
🎁 Benefits
- Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind)
- Des tickets restaurants (Carte Swile)
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en
- Une facilité d'accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris
- Une enveloppe de BSPCE