Payment Monitoring Specialist

📋 Description

• Monitor real-time client deposits and withdrawals across all PSPs, acquirers, and payment channels
• Investigate failed transactions, delays, or anomalies; liaise with PSPs, banks, and internal tech
• Produce daily, weekly, and monthly reports on PSP performance, failure reasons, and emerging trends
• Support clients with daily deposit and withdrawal issues in collaboration with the client
• Assist fraud prevention and compliance teams by flagging suspicious or unusual transaction patterns
• Maintain monitoring dashboards and configure alerts for downtime, high decline ratios, or abnormal

🎯 Requirements

• Bachelor's degree in Finance, Economics, Business, IT, or related field
• 2+ years of experience in payments monitoring, PSP operations, or back-office within a brokerage
• Strong analytical mindset with the ability to interpret payment data and spot trends
• Familiarity with CFD/FX brokerage operations and common payment challenges in the industry
• Experience working with multiple PSPs, acquirers, and card schemes
• Basic understanding of compliance requirements relevant to card acquiring, including AML, PCI DSS

🎁 Benefits

• Excellent compensation package
• Medical insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services