Clinical Operations Coordinator – Provider Support (NP)

📋 Description

• Monitor daily workloads across DOs and NPs using the company's clinical management system.
• Track pending consultations, patient messages, medical reviews, and outstanding clinical tasks.
• Identify providers experiencing high workloads or delays in completing assigned tasks.
• Coordinate workload adjustments and escalations with the appropriate clinical leadership.
• Ensure provider assignments and pending patient requests are actively monitored.
• Monitor patient communication queues to identify unanswered messages and delayed clinical responses.

🎯 Requirements

• Nurse Practitioner (NP) degree and professional background required.
• Active U.S. NP license preferred; required if the role includes activities that constitute clinical
• Previous experience in telehealth, virtual care, or clinical operations.
• Strong understanding of clinical workflows, patient communication, and provider responsibilities.
• Experience using Electronic Medical Records (EMR) or telehealth management platforms.
• Excellent organizational skills and attention to detail.