MSP Programme Manager

📋 Description

• Provides leadership and direction to a team of Lead Programme Specialists / Programme Specialists
• Responsible for all customer relations and negotiations
• Manages relations with all suppliers
• Responsible for successful achievement of all service level agreements
• Assures that all program personnel are adequately trained on vendor management system provider
• Utilizes program management skills of communication, presentation, time management, organization

🎯 Requirements

• Previous experience managing a MSP client in a leadership capacity
• Beeline/Fieldglass experience
• Thorough understanding of the Workforce Management process, financial implications and benefits
• Experience managing high-level customer and VMS or other vendor relationships
• Ability to engage and sell to executive level clients
• Ability to present conceptual information to all levels of internal and external management