Inside Partner Account Manager

📋 Description

• Navigate partners with knowledge of partner program details, partner portal and other partner tools
• Handle deal registration approvals, rejections, extensions, reassignments and issues
• Field and redirect inbound queries from partners
• Assist PAMs in onboarding new resellers and distributors
• Assessing operational processes and identifying opportunities to streamline
• Documenting new processes as they are introduced for partners

🎯 Requirements

• Comprehension Skills: Ability to learn internal/external tools, partner programs and processes
• Operational Acumen: Strong ability to maneuver through solving different types/levels of issues
• Collaboration skills: Owning the conversation with multiple stakeholders internally and externally
• Problem Solving: Demonstrated ability to improve internal/external processes

🎁 Benefits

• Pay & benefits
• Opportunity to understand channel sales basics at a global IT organization
• Opportunity to improve problem solving, business acumen and operational excellence skills
• Opportunity to successfully collaborate in a diverse, global work environment
• Flexible time off, wellness resources, and company-sponsored team events
• Innovation: Celebrate those who think critically and aspire to be trailblazers