Executive, Retail Customer Success (UAE National Only)

📋 Description

• Execute, monitor, and improve delivery management and service tasks for the assigned workstream
• Build working expertise in NIQ processes and methodologies and contribute to improving deliverable
• Resolve client queries and provide data or information in line with contractual terms, agreed
• Triage Client requests across markets and client category groups, including data, resolution, and
• Coordinate with other NIQ teams and market Customer Service teams to investigate issues and agree
• Support the servicing elements of the Joint Business Plan and coordinate with client on ways of

🎯 Requirements

• Graduate or master’s degree with at least 0-3 years of work experience
• Strong written and verbal English communication skills
• Strong Microsoft Excel skills preferred, including pivot tables, VLOOKUP, conditional functions
• Analytical ability and interest in data and operational processes
• Project management aptitude, including task sequencing, critical-path thinking, and problem solving
• Good organization, reliability in meeting deadlines, and ability to work as part of a team

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)