JetBrains is hiring
Account Manager (B2B Segment - Global Accounts without KAM coverage)
📋 Description
- Manage all B2B customers without an assigned Key Account Manager (KAM) in the global segment.
- Develop strong relationships with technical and business stakeholders.
- Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI
- Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value
- Secure renewals on time and prevent churn through consistent, proactive engagement.
- Analyze account potential and prioritize focus using a data-driven, programmatic approach.
🎯 Requirements
- Roughly 2–4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS
- Strong relationship-building skills and the ability to manage a high-volume portfolio.
- Proven success in upsell, cross-sell, renewal, or expansion motions.
- An analytical approach to pipeline management and account prioritization.
- Confidence working with technical audiences and motivation to learn JetBrains products deeply.
- Experience with CRM systems (Salesforce preferred) and modern sales tooling.
🎁 Benefits
- Equal opportunity employer
- Open and inclusive workplace
- Recruitment privacy policy compliance
