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JetBrains is hiring

Account Manager (B2B Segment - Global Accounts without KAM coverage)

📋 Description

  • Manage all B2B customers without an assigned Key Account Manager (KAM) in the global segment.
  • Develop strong relationships with technical and business stakeholders.
  • Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI
  • Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value
  • Secure renewals on time and prevent churn through consistent, proactive engagement.
  • Analyze account potential and prioritize focus using a data-driven, programmatic approach.

🎯 Requirements

  • Roughly 2–4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS
  • Strong relationship-building skills and the ability to manage a high-volume portfolio.
  • Proven success in upsell, cross-sell, renewal, or expansion motions.
  • An analytical approach to pipeline management and account prioritization.
  • Confidence working with technical audiences and motivation to learn JetBrains products deeply.
  • Experience with CRM systems (Salesforce preferred) and modern sales tooling.

🎁 Benefits

  • Equal opportunity employer
  • Open and inclusive workplace
  • Recruitment privacy policy compliance