Customer Service Agent International (m/w/d)

📋 Description

• Individually and independently managing an international private and corporate client base
• Answering complex customer inquiries and written complaints in German and English for private and
• Working to sustainably increase customer satisfaction and actively promote customer loyalty
• Being the contact person for international customers in escalation cases
• Cooperating with international colleagues and finding solutions for (almost) every problem

🎯 Requirements

• Enjoying customer contact and working independently, solution-oriented and service-oriented
• Fluent written and spoken German (at least C1 level) and very good English
• Strong organizational skills, resilience and extreme reliability
• Enjoying working in a team
• Proficient in common MS Office programs

🎁 Benefits

• Extra benefits: Discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers
• AI Excellence: Work from day one with state-of-the-art AI tools like Claude by Anthropic and
• Mobility power: Monthly mobility allowance as a contribution to individual mobility
• Future plus: Support for retirement provision and capital-forming benefits
• Flexibility: 30 days of vacation and a hybrid working model with flexible hours
• Matters of the heart: One paid day per year for volunteering at a charitable organization dedicated