Principal Support Engineer - Network

📋 Description

• Serve as network SME reviewing customer firewall rule-bases and segmentation
• Critique Reach's network findings to separate signal from noise
• Troubleshoot integrations with third-party network-security products
• Diagnose engineering-level customer issues to root cause
• Uplevel Sales Engineering team to defend network findings
• Author and maintain runbooks and internal documentation

🎯 Requirements

• 6+ years hands-on enterprise network security experience
• Platform expertise with Palo Alto, Fortinet, Cisco, or Check Point
• Strong TCP/IP and network protocol knowledge, packet capture analysis
• Deep knowledge of segmentation, NAT, routing, VPN, TLS inspection
• Experience with IDS/IPS/NDR, SWG, DNS security, SASE/ZTNA
• Cloud network security experience (AWS, Azure, GCP)

🎁 Benefits

• Competitive salary and equity package
• Medical, dental, and vision insurance
• FSA, HSA, and 401(k) plans
• Company paid life insurance and disability coverage
• Voluntary benefits including pet insurance and legal services
• Unlimited PTO and sick time