Provider Sourcer at Amwell

Company Description

Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.

Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.

With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.

For more information, please visit https://business.amwell.com/

Brief Overview:

As a key member of Amwell Medical Group (AMG), the Provider Sourcer supports the recruitment of high-quality clinicians across various service lines including Urgent Care, Psychiatry, Therapy, Sleep Medicine, virtual Primary Care and Weight Management.

The Sourcer will be responsible for driving new candidate traffic to AMG and through the onboarding process to support monthly recruiting targets. The Sourcer will follow up with candidates through the onboarding process and towards their first patient visit. The Sourcer will utilize various tools including Outlook, Excel, Salesforce, OneDrive, amongst others to document and track accordingly.

You will work on the Recruiting team helping to support the Physician Recruiter and Provider Recruitment Manager. You will report to the Provider Recruitment Manager.

Core Responsibilities:

• Creates job postings and maintains job boards as well as responding to candidates in a timely manner
• Comfortable taking telephone calls with physicians and other clinicians, daily
• Assists with sourcing candidates for Recruiting team through various job boards, and cold sourcing
• Acts as the clinicians' first point of contact via phone or email regarding questions or requests
• Utilizes Excel and Salesforce trackers allowing the team to capture information and clinician feedback
• Supporting the Provider Recruiting team responses in the case queue
• The ability to time manage and stay on tasks with limited supervision
• Strong ability to prioritize work based on importance Job Description
• Learns computer tasks quickly
• Ad hoc requests as needed

Qualifications:

• Strong interpersonal communications ability, including clear writing skills, and phone skills
• 1-3 years of recruiting experience
• Customer service experience a plus
• Proficiency in Microsoft Outlook, Excel, Word, OneDrive
• Salesforce experience preferred
• General understanding of computer functionality including how to save, find, and move documents stored on a shared drive
• Strong organizational skills

Additional information

Your Team:

Should you join Amwell and the Clinical Services team, you will support the Amwell Medical Group:

The Amwell Medical Group (AMG) is a physician-owned and operated medical practice that serves the majority of Amwell’s clients. AMG is dedicated to the practice of telehealth, delivering high-quality healthcare to patients on a secure, HIPAA compliant, video-based platform. In addition to urgent care, AMG also manages a national behavioral health practice, which includes therapy and psychiatry, programs in sleep medicine and women’s health, as well as a nutrition practice staffed by registered dieticians and a breastfeeding support practice. The Amwell Medical Group practices across all 50 states - 24 hours/day, 365 days/year and has over 4,400 active providers.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DEI Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

The typical hourly wage range for this position is $23.00 - $32.00. The actual hourly wage offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. This role may also be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific wage range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Originally posted on Himalayas