Business Development at Intersog

Intersog is a software construction business with our head office in Chicago, USA, and R&D offices in Europe and North America. Our international team is composed of talented people with many different backgrounds, who are focused on delivering engineering excellence and meeting clients’ needs.

We are professional, dynamic, and distinctive. This makes us unique and allows us to grow our talent and deliver client projects. We’re proud of our specialists who enjoy the work they do and truly believe in Intersog’s mission: to make our customers happy through the dedication and professionalism of our team.

Business Development Representative

The Business Development Representative provides our clients with exceptional service by developing and executing personalized strategies, processes and tactics to help achieve the client’s business objectives. The BD Representative is also accountable for creating, maintaining and improving client relationships, while proactively looking for opportunities to expand the business and grow our accounts.

What your day-to-day responsibilities will look like:

• Understand client needs, objectives, behavior, and motivations to correctly communicate them to the business development, recruitment, and legal teams, to develop project proposals and solutions based on this.
• Own and manage the client’s onboarding roadmaps and handoff to the team stakeholders, making sure that the client has an excellent experience through the process.
• Support all the teams across the client onboarding process, from briefing to document signing.
• Manage lead handoff across cross-functional teams to ensure strategic, effective, timely, and efficient execution.
• Partner with cross-functional teams on business development, legal, and recruitment to achieve the client’s goals.
• Demonstrate expertise in all Intersog’s services and processes.
• Monitor and manage the client’s satisfaction and performance, to identify account risks and develop mitigation strategies.
• Create and present account performance reports to the leadership team.
• Interpret and apply analytical insights to optimize account performance.
• Identify opportunities for client program expansion.
• Partner with the Human Resources Director to present new opportunities to clients.
• Seek standardization and process optimization wherever possible.
• Drive adoption of processes and best practices throughout the team.
• Work effectively across large cross-functional teams.
• Foster a collaborative environment to encourage the exchange of ideas between cross-teams.

Requirements

• 4+ in account management or other types of client-facing roles (business development or sales in software development agencies or staff augmentation companies is a plus).
• Excellent client service understanding and management.
• Proficent level of English, plus excellent presentation and writing skills.
• Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
• Ability to manage and prioritize multiple tasks and projects.
• Track record of working across an organization to get things done.
• Ability to learn quickly and think strategically.

Benefits

1. You will be with a small team, so your contributions will have a big impact.

2. You will be working with motivated and talented team members who will help you grow your skills.

3. Remote Office - you choose the place where you want to work.

4. We are not strict about hours as long as the work gets done and you are available when people need to connect.

Originally posted on Himalayas