Strategic Account Manager at Prove

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Strategic Account Manager

Position Summary:

The Strategic Account Partner Manager is a senior relationship role for strategic partner clients. This is a vitally important role at Prove. The Strategic Account Partner Manager is responsible for achieving the highest customer satisfaction levels for existing partner solutions, drinking revenue expansion, and enhancing the expansion of the relationship by delivering the value of new Prove products and services.

The Strategic Account Partner Manager will drive our partners to increasing levels of value from current solutions, implementation of new solutions and working with the client for the development of new solutions. The Strategic Account Partner Manager will hold regular meetings with various stakeholders, including the C suite, to assess where Prove stands in relation to agreed upon goals and KPIs of success and will drive resulting actions.

Key Responsibilities

• Identify business requirements, define use cases, and understand data sources/needs that support KYC, Fraud, and other client initiatives
• Conduct quarterly business reviews, presenting the status of the project and the value achieved to key stakeholders at both Prove and the clients
• Partner with internal project team(s) to define current and projected workflows that further establishes Prove as a trusted partner
• Effectively translate business requirements to product specifications, manage projects in support of customer onboarding
• Use consultative selling to support customer onboarding & account expansion with Partner VP Sales
• Promote, maintain and enhance our cultural values of humility, passion, inclusion and leadership.
• Strong passion for learning about our products and markets through in-house and external training.
• Build and maintain lasting relationships with customers
• Bring thoughtful, strategic ideas to the client
• Achieve sales quotas through direct sales of company products in the assigned sales territory
• Develop new business and maintain impactful relationships with customers
• Develop and deliver sales presentations
• Build the sales pipeline to drive revenue
• Build relationships and understand the customer's business in order to provide appropriate products or solutions
• Expertise to work with client and client executives on business plans, budgets, and go-to-market plan
• Protect existing revenue, discover growth opportunities, and close sales opportunities

Qualifications and Experience

• 5 -7 years of experience in a customer facing role
• 3-5 years of experience managing Tier one clients
• Proven consultation skills with the ability to influence at all levels of leadership
• Executive presence with polished interpersonal style, excellent verbal and written communication skills and high emotional intelligence
• Strong alignment with core organizational values
• Solid project management expertise and Salesforce proficiency
• Experience in Authentication, and fraud, cybersecurity, fintech, or fast-growing startup is required
• Prefer past experience in a high-growth tech startup growth from $50m to $200m in ARR
• sales

The anticipated salary range for this role is $150,000-$165,000 plus company bonus and stock options. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location, and abilities, as well as internal equity and alignment with market data.

Benefits & Perks for FTE Provers:

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• 401(k) Retirement Plan & Match
• Comprehensive medical benefits for you and your family
• Emotional & Physical Wellness – Access to wellness services (EAP, Gympass, Prove Well-Being Reimbursement)
• Unlimited Vacation and Flexible hours
• Professional Development Coaching via Bravely
• Bottomless snacks & beverages for all office locations
• $15 daily GrubHub stipend for lunch if coming into the office.
• 12 paid holidays for all global employees
• A great place to work and connect with other talented Provers like yourself!

Equal Opportunity Employment

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.

Privacy & Data Protection
When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

Originally posted on Himalayas