Senior Software Engineer, Backend, QuickPack (Remote) at Shippo

Job Description

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

We are looking for a Senior Software Engineer to join our App team! In this role you will work closely with our front-end developers and lead other engineers and contribute to end to end delivery of next generation back-end systems to support our grown business and new products.

Shipping & Handling responsibilities:

Lead the design, implementation, testing, and deployment of backend services with high SLAs, capable of handling millions of requests daily

Drive scalability and maintainability through microservices, decoupled architectures, queuing, and containerized deployments

Own and evolve CI/CD pipelines to ensure smooth, automated, and reliable releases

Monitor, debug, and optimize backend systems for responsiveness, throughput, and cost efficiency

Design and maintain database schemas for large-scale, performant services

Refactor and architect systems for long-term performance, security, reliability, and reuse

Lead peer design and code reviews; mentor others in testing, design patterns, and architectural best practices

Collaborate with product, design, and business teams to shape requirements and ensure alignment with customer value

Champion QA automation and operational excellence, ensuring systems scale vertically and horizontally

Lead on-call rotations, driving not only incident resolution but also long-term improvements to system resilience

Provide early technical input on new product ideas, helping translate them into scalable, maintainable designs

Requirements

6+ years of backend software development experience with a proven record of leading technical projects

Demonstrated success designing and delivering scalable APIs, services, and distributed systems

Proficiency in server-side languages (Go, Python, Java, Ruby) and database languages (SQL)

Strong experience with server-side frameworks (Django, .NET, Spring, Rails, Phoenix)

Proficiency with NoSQL technologies (DynamoDB) and event-driven cloud architectures (queues, serverless compute, data streaming)

Deep understanding of OOP, design patterns, and architectural best practices; ability to guide others in applying them

Proficiency with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).Advanced expertise in building APIs (REST, GraphQL, gRPC)

Expertise with AWS/Cloud Services

Strong leadership in debugging, performance optimization, and system scalability

Exceptional communication skills; able to align engineers, cross-functional peers, and stakeholders

Customer-centric mindset with the ability to balance technical trade-offs against business impact

BS in Computer Science or related field (or equivalent experience)

Bonus

Experience in shipping or logistics

Hands-on with DevOps tooling (Docker, Terraform, CircleCI, New Relic, PagerDuty)

Integrating with devices and device management (QR, Barcode, Third-Party print solutions)

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com. What we want to emphasize is that you can be successful at Shippo regardless of location.

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