Professional Services Manager (Implementation & Integrations) at Protonai

📋 Description

• Own and scale Professional Services at Proton.
• Lead a 7-person team of PMs and engineers.
• Manage onboarding from kickoff to go-live.
• Tackle complex integrations and API design decisions.
• Partner with Sales, Customer Success, Product, and Engineering for smooth handoffs.

🎯 Requirements

• Led a Professional Services/Implementation team at a SaaS company.
• Able to manage implementation engineers and project managers.
• Led $50k-$200k implementation projects.
• Worked on API design and building integrations.
• Clear communicator; bring structure to ambiguity; decisive with imperfect info.
• Prefer to work in the office and collaborate with your team.

🎁 Benefits

• Competitive salary and stock options.
• Unlimited PTO + 10 holidays.
• 401k with 3% company contribution.
• Medical, dental, and vision insurance.
• 12 weeks fully paid parental leave.
• Professional Growth Fund for learning opportunities.