Site Reliability Engineer at Kong

📋 Description

• Own end-to-end technical success of the Managed Gateways Platform and reliability.
• Architect and operate systems to maintain 99.99% uptime.
• Shape the technical direction for Managed Gateways and drive innovation.
• Collaborate with product leadership to define strategy, roadmap, and goals.

🎯 Requirements

• Bachelor's or Master's in CS or a related field.
• 3+ years building/operating reliable SaaS/PaaS systems.
• Hands-on experience with AWS, Azure, or GCP.
• Strong experience with Kubernetes.
• Observability tools: Datadog, Prometheus, Grafana, Loki.
• Designing and developing highly scalable distributed systems.
• Networking: OSI L4/L7, DNS, TLS/SSL, HTTP, and cloud networks.
• Incident management and communicating under pressure.
• Backend development in Go.
• 3+ years SaaS development with 99.99% reliability.
• Strong verbal/written communication.
• Experience with PostgreSQL (bonus).
• Experience building Kubernetes Controllers (bonus).
• Experience with L4/L7 proxies (Nginx, HAProxy, Envoy) (bonus).
• Contributions at technical conferences or meetups as a speaker (bonus).