TechOps Intern at Alo Yoga

📋 Description

• Triage tickets, resolve issues, and document resolutions in the ticketing system.
• Provide in-person and remote support for Windows, macOS, iOS, Android.
• Image, provision, and recover devices; maintain asset tags and inventory.
• Contribute to knowledge base; write onboarding checklists.
• Rotate across Help Desk, Retail Ops, Client Engineering, IT Ops.
• Learn device lifecycle, store systems, MDM, and packaging.

🎯 Requirements

• Education required.
• Hands-on IT ops across help desk, retail ops, client eng and IT.
• Must be available June 8–July 31; 40 hrs/week in Beverly Hills.
• Able to work across Windows, macOS, iOS, and Android devices.
• Familiar with MDM, device imaging, provisioning, packaging.
• Asset inventory, store systems, and runbook development.