Account Manager, SMB at Sitemate

📋 Description

• Manage a portfolio of ~200 SMB customers with renewals and upsell.
• Run structured account reviews and spot workflow gaps for adoption.
• Balance high-volume book with deep commercial plays.
• Collaborate with CSMs, AEs and Product to drive adoption and revenue.
• Maintain CRM hygiene and accurate forecasting across opportunities.
• Lead renewal pricing and contracting end-to-end.

🎯 Requirements

• Experience managing ~200 SMB accounts in SaaS.
• Strong negotiation, pricing and contracting skills.
• Excellent cross-functional collaboration and communication.
• CRM proficiency and pipeline forecasting.
• Ability to balance speed and depth in SMB sales.
• Self-motivated, autonomous, and startup minded.

🎁 Benefits

• Equity options on a standard vesting schedule.
• Laptop and home-office budget.
• Professional development budget and career growth.
• Paid parental leave for primary and secondary carers.
• 20 days PTO, sick and bereavement leave.
• Global, diverse team with strong culture.