Customer Success Specialist at Payoneer

📋 Description

• Manage a large customer portfolio with partnerships and revenue opportunities.
• Drive retention, upsells, and cross-sells through proactive engagement.
• Own end-to-end sales cycle—from outreach to closing.
• Perform outbound outreach (including cold calls) to activate customers.
• Develop data-driven campaigns using lifecycle triggers.
• Collaborate cross-functionally to improve the customer experience.

🎯 Requirements

• Bachelor's degree, preferably in business or industrial engineering.
• Fluent in English + Russian/Ukrainian.
• 2+ years in account management, sales, business development or related.
• Expertise in business cases, financial analyses, modeling, forecasting.
• Strong written and verbal communication skills.
• Data-driven with high attention to detail and business reasoning.

🎁 Benefits

• Hybrid work model in Israel.
• Global team across 190+ countries.
• Diverse and inclusive workplace.
• Collaboration with cross-functional teams.
• Opportunities for professional growth.
• Equal opportunity employer.