Channel Manager Telecom/Managed Services Provider - Remote (Telecom) at AireSpring

Job Description

Channel Manager – Full Time, Regional, Remote

Company Description

AireSpring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.

AireSpring delivers a single-source experience—one partner, one invoice, one point of contact—to help enterprises simplify complexity and scale worldwide.

Why Partners Choose AireSpring

• 100% channel-only: no direct sales force.

• Global at scale: connectivity across 190 countries with a single contract, single invoice.

• Comprehensive product portfolio: Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.

• Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support.

• Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations.

• Partner Margin & Incentives: industry-leading pricing and compensation.

• Industry leading SPIFFs on renewals: to maximize partner earnings.

• Service Reliability & Assurance: QuoteSpring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

Job Description

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through AireSpring's robust portfolio of services

Key Responsibilities

• Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.

• Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.

• Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.

• Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.

• Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.

• Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

Required Skills & Qualifications

• Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development

• Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.

• Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.

• Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.

• Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.

• Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform