Executive Director - Digital Sales at TTEC Digital

📋 Description

• Generate new business revenue selling multi-vendor CCaaS and CX solutions.
• Qualify client needs and position CCaaS/CX services.
• Design and scope solutions with internal teams.
• Lead co-sell with providers (NICE, Genesys, Google, Cisco, etc.).
• Manage the full sales cycle from qualification to closing.
• Maintain accurate sales forecast and pipeline in Dynamics CRM.

🎯 Requirements

• 4+ years in new business sales in CCaaS/Digital CX.
• Proven success selling cloud contact centre and AI-driven CX solutions.
• Track record closing multi-year, multi-million-pound deals in Enterprise or Mid-Market.
• Strong knowledge of contact centre tech, omnichannel engagement, and CX transformation.
• Ability to build relationships with decision-makers.
• Experience leading complex bid responses and cross-functional teams.

🎁 Benefits

• Competitive salary and performance-based bonus.
• 25 days’ annual leave.
• 5% pension contribution.
• Private healthcare and life assurance.
• Remote-based contract (with travel as required).
• Career development in a high-growth global CX organization.