Deal Desk at AppZen
Job Description
📋 Description
- Own the Deal Desk process end-to-end: intake, pricing, approvals, and follow-ups.
- Modify and manage quotes and order forms, ensuring accuracy and policy compliance.
- Lead day-to-day deal approvals in Salesforce; manage SLAs and routing.
- Manage deal exceptions and escalations with rapid internal alignment and guardrails.
- Partner with Finance, Legal, and Professional Services to ensure smooth deal execution.
- Partner with Sales to shape deal strategies that accelerate close while protecting ARR.
🎯 Requirements
- 12–18 years’ experience in Deal Desk, Revenue Ops, or Sales Ops in SaaS.
- Proven B2B SaaS Deal Desk or Revenue Ops experience, incl. quote and order mgmt.
- Salesforce experience required; manage intake and tracking.
- Responsive, detail-oriented; manage multiple deals under deadline pressure.
- Operate independently and prioritize effectively in a fast-paced environment.
- Strong cross-functional collaboration; influence stakeholders and manage agreements.
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